Privacy

§1. General provisions

This Privacy Policy applies to users of https://strzelecwroclaw.pl (the Site) and is effective from 9 October 2026.
The data controller is Wrocławskie Centrum Kształcenia Olimpijskiego Sp. z o.o., ul. Na Grobli 16A, 50-421 Wrocław, KRS 0000524530, NIP 8992757815, REGON 022512881, operating Strzelec Wrocław at ul. Świątnicka 36, 52-018 Wrocław (we or the Controller).
Contact on personal data: recepcja@strzelecwroclaw.pl, tel. +48 71 343 07 59.

§2. Purposes, legal bases and retention periods

Under Articles 13 and 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on personal data protection and the free movement of such data and repealing Directive 95/46/EC (GDPR), we inform you that we process data for the following purposes:

Accommodation reservations and stay services, including reservations via the Site, phone, email and booking portals. Legal basis: Art. 6(1)(b) GDPR (contract or pre-contractual steps). Period: until contract completion, then until claims become time-barred.
Legal obligations, including tax, accounting and child protection obligations (e.g. confirming an adult’s relationship with a child). Legal basis: Art. 6(1)(c) GDPR. Period: as required by law, e.g. 5 years from the start of the year following the financial year for accounting records.
Enquiries and contact by email, phone and contact form, including enquiries about tables, lunch, catering, weddings, events, tableware rental, and offers for businesses and groups. Legal basis: Art. 6(1)(b) GDPR (pre-contractual steps) or Art. 6(1)(f) GDPR (our legitimate interest in handling enquiries). Period: until the enquiry is handled, or, if a contract is concluded, as above. Enquiries not resulting in a contract are kept for no longer than 12 months.
Performance of contracts for weddings, parties, catering, conferences, training and tableware rental. Legal basis: Art. 6(1)(b) GDPR. Period: as for accommodation contracts.
Handling complaints and claims. Legal basis: Art. 6(1)(b) and (c) GDPR. Period: until the matter is closed and claims become time-barred.
Establishing, pursuing or defending claims. Legal basis: Art. 6(1)(f) GDPR (our legitimate interest). Period: until claims become time-barred.
Recruitment: details are in Careers' data processing notice; legal bases and periods are separate.

§3. Bicycle and trailer rental

Electric bicycle and camping trailer reservations are handled in a separate booking system at rezerwacje.strzelecwroclaw.pl. The controller in this system is the same entity as on the Site: Wrocławskie Centrum Kształcenia Olimpijskiego Sp. z o.o. A separate Privacy Policy (GDPR) applies in that system and is available in its menu.

§4. Data recipients

Personal data may be entrusted or disclosed to these recipient categories:

website and booking engine provider (Profitroom), hotel system provider (Hotelion), and bicycle and trailer booking system provider,
domain and email provider (cyber-Folks) and other IT service providers,
online payment operator (eService),
accounting firm (Jadmar) and legal and tax advisers,
booking portals used to make reservations (Booking.com, Expedia, Airbnb), acting as separate controllers,
public authorities, where required by law.

Processors acting on our behalf do so only under a data processing agreement and only as necessary to provide services.

If a reservation was made through a booking portal (Booking.com, Expedia or Airbnb), we receive from that portal the data needed to provide the stay, such as name, contact details, dates and reservation details.

§5. Transfers outside the European Economic Area

As a rule, we do not transfer data outside the EEA. If we use tools from providers outside the EEA (e.g. Google, Meta), transfers are based on an adequacy decision by the European Commission (e.g. the Data Privacy Framework) or standard contractual clauses.

§6. Cookies

Cookies are small files saved in the user’s browser. They do not give us access to your device or data other than that stored in cookies.
The Site uses only technical cookies necessary for its proper operation, including remembering your settings. Consent is not required to save them. We do not use analytics or marketing cookies.
Technical cookies help maintain sessions, remember settings and ensure the booking engine works properly. Information about files saved in your browser is available in its settings.
The Site contains an embedded Google map and links to our Facebook and Instagram profiles. Using them may involve transferring data to these providers under the terms of their privacy policies.

§7. Your rights

You have the right to access, rectify, erase and restrict processing of your data, to data portability (where processing is based on consent or contract and is automated), and to object to processing based on our legitimate interest. Where processing is based on consent, you may withdraw it at any time, without affecting the lawfulness of processing before withdrawal. Write to recepcja@strzelecwroclaw.pl. You may also complain to the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warszawa).

§8. Voluntary data provision and automated decisions

Providing data is voluntary but necessary to make a reservation, conclude a contract or receive an answer to an enquiry. We do not make automated decisions, including profiling, that produce legal effects or similarly significantly affect you.

§9. Video surveillance

Video surveillance operates on and around the premises to ensure people’s safety and protect property (legal basis: Art. 6(1)(f) GDPR). Monitored areas are marked. Recordings are kept for no longer than 3 months, or, if they constitute evidence in proceedings, until those proceedings end. Recordings may be disclosed only to authorised authorities and security or monitoring service providers. Detailed information is available at reception.

§10. Policy changes

This Policy may change, for example, following changes in the law or how the Site operates. The current version is always available on the Site.